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TERMS AND CONDITIONS

Last updated: 22-09-2026

Please read these Terms and Conditions (“Terms”) carefully before using our website or services.

Interpretation and Definitions

For the purposes of these Terms:

  • “Affiliate” means an entity that controls, is controlled by, or is under common control with a party.
  • “Country” refers to: Singapore.
  • “Company” (referred to as “the Company”, “We”, “Us”, or “Our”) refers to [Registered entity name], operating as MAX Clinic Singapore.
  • “Device” means any device that can access the Service, such as a computer, mobile phone, or tablet.
  • “Service” refers to the website at https://mymaxclinic.sg/, and, where applicable, our clinical/consultation services.
  • “You” means the individual accessing or using the Service, or the entity on whose behalf such individual is acting.

Acknowledgment

These Terms govern your use of the Service and form the agreement between you and the Company. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

You represent that you are at least 18 years of age, or are accessing the Service with the consent of a parent or legal guardian. Use of our clinical services by minors requires parental/guardian consent in accordance with applicable healthcare regulations.

Your use of the Service is also conditioned on your acceptance of our Privacy Policy, which describes how we collect, use, and protect your personal data.

Medical Disclaimer

Information provided on our website is for general informational purposes only and does not constitute medical advice. Any treatment, procedure, or outcome discussed is subject to individual consultation and assessment by our qualified practitioners. Results may vary from person to person, and no outcome is guaranteed. Nothing on this website should be relied upon as a substitute for professional medical consultation, diagnosis, or treatment.

Links to Other Websites

Our Service may contain links to third-party websites not owned or controlled by the Company. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites. We advise you to review the terms and privacy policies of any third-party site you visit.

Termination

We may suspend or terminate your access to the Service at any time, without prior notice, including if you breach these Terms.

Limitation of Liability

To the maximum extent permitted by Singapore law, the Company’s total liability to you for any claim arising from your use of the Service shall not exceed the amount you have paid to the Company for the relevant service, or SGD 150, whichever is greater.

In no event shall the Company be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill, arising from or related to your use of the Service, except where such exclusion is not permitted under the Unfair Contract Terms Act or other applicable Singapore law, in which case liability is limited to the greatest extent the law allows.

Nothing in these Terms excludes or limits liability for death or personal injury caused by the Company’s negligence, or for any other liability that cannot be excluded under Singapore law.

“As Is” and “As Available” Disclaimer

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except as required by applicable law (including the Consumer Protection (Fair Trading) Act, where applicable).

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of Singapore for any disputes arising out of or relating to these Terms or the Service.

Dispute Resolution

If you have a concern or dispute about the Service, you agree to first attempt to resolve it informally by contacting the Company. Where informal resolution is unsuccessful, either party may pursue mediation (for example, via the Singapore Mediation Centre) before commencing legal proceedings, where appropriate.

Severability and Waiver

If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions will remain in full effect. Our failure to enforce any right or provision does not constitute a waiver of that right.

Changes to These Terms

We reserve the right to modify these Terms at any time. Where a change is material, we will make reasonable efforts to provide notice (e.g. at least 14–30 days) before the new terms take effect. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, please contact us:

  • Email: [email protected]
  • Phone: +65 84008476
  • Address: 16 Collyer Quay, #02-01, Second Floor, Singapore 049318

Website: https://mymaxclinic.sg/